Contact Us

Contact Details:

Email: Contact@thewesternapparel.com

Phone Number: +971 50 762 3991

Address: 51 Tunis St, Al Rawda 3, Suite 102, Ajman, United Arab Emirates

Get In Touch:

    Trying to find the status of your order? Track Your Order

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    We’ve covered many common questions on our FAQs page to help you find quick answers. If you still need further assistance, simply fill out the form below, and our team will get back to you within 24-48 hours, Monday through Friday.

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    Frequently Asked Questions

    You can easily track your order on the Order Track page.

    It depends on the country but the shipment is fast as we use FedEx, DHL and UPS for our shipments. After shipment, it usually takes 2-4 business days but sometimes it may take 10 business days for the order to be delivered. It depends on what you have ordered.

    Check Your Order Status:

    First, review your order confirmation email for the tracking number. Use it to check the real-time status with the carrier.

    Contact Customer Support:

    Reach out to our customer service team via our contact page or email. Our team will provide updates on the shipment status and help resolve any issues.

    Verify Shipping Address:

    Ensure the shipping address provided at checkout is correct. Incorrect addresses can cause delays or misdeliveries.

    Allow Extra Time for Peak Seasons:

    During peak times (e.g., holidays or winter season ), there may be additional processing delays. We recommend allowing a few extra days for delivery.

    Consider Alternative Options:

    If the delay is significant, discuss options with our support team, including reordering the item or choosing an expedited shipping method for future orders.

    We value your patience and are committed to delivering your order as soon as possible!

    Your payment may refuse if you provide an incorrect billing address, or phone number if your credit/debit card has expired if its limit is reached, or if your PayPal account is out of funds. We recommend you make the payment after sorting out all the issues